Can outsourcing IT Support to an IT Services Company save you money?

There are a lot of myths around engaging with an IT Services company providing Managed IT Services and IT Support. However more and more companies are adopting the outsourcing model no matter what size and number of users they might have.

The most common myth is that Managed Services is too costly. This is particularly true for the SME market who downgrade IT as a priority and in doing so leave themselves wide open to risk of a security breach and operating at lower efficiencies.  In the long run outsourcing IT Support and IT Services can actually reduce a company’s IT costs by up to 30%. 

Outsourcing IT allows companies to save on salaries for IT staff and reduces the dependencies on the investment in hardware to run business applications, whilst being able to access the latest IT skillset through their Managed Service Provider. Other indirect savings are felt across sales and general administrative costs which are often 5 times that of IT. Thinking of IT Services outsourcing as just a replacement for internal IT costs is ignoring many of the potential cost benefits. 

The advent of cloud computing has seen a growth in outsourcing to an IT Services Company.  The  self-service nature of the cloud environment makes the Software as a Service contract more flexible than those of traditional IT Services outsourcing. Cloud computing offers standardised IT services whereas the more traditional IT Support and Services contract is more customised. 

In summary outsourcing IT Services and IT Support can reduce costs across an organisation. It allows access to the latest skillset and ensures that networks, systems and infrastructure are robust and reliable. Novi focus on productivity, we make sure that the IT set up in all our customer sites are  proactively maintained to guarantee reliability and security. Visit us at www.novi.ie to learn more about our outsourced IT Services portfolio.